returns

We offer store credit for any returned items. These items need to be returned in unworn condition with the original packaging 5 days of receipt. 

Customers have 48 hours from receiving their order to report missing or damaged items. Please email hello@solojewelryshop.com to get started on returning an item. 

repairs

SOLO takes great care to create beautiful and lasting jewelry that you can wear every day. However, should you need a repair, we offer free repairs on items up to one year from the time of receipt as long as damage is not incurred by the wearer. Please note that this only applies to any pieces purchased through www.solojewelry.com. Jewelry purchased through other stockists or third parties needs to go through them.

contact

Please reach out to hello@solojewelryshop.com for any additional questions you may have.